Frequently Asked Questions
Curious about Ace Physio and Sports? Here are some of our Frequently Asked Questions.
Ask us anything about Physiotherapy and get factual response.
We provide specialized, evidence-based treatment for a wide range of musculoskeletal and neurological conditions. Our expertise includes targeted relief for lower back pain, sciatica, and slip discs. We also offer advanced rehabilitation for knee and joint pain (such as ACL tears and arthritis), frozen shoulder, chronic neck stiffness, and sports injuries like plantar fasciitis and tennis elbow. For patients recovering from complex surgeries, we provide safe, fast-tracked post-operative rehabilitation.
At Ace Physio Sports, we don't just treat the symptoms; we find the root cause using a proven 3-phase rehabilitation system. Phase 1 focuses on immediate pain relief and clinical diagnosis. In Phase 2, we use hands-on manual therapy, joint mobilization, and corrective exercises to restore proper movement and flexibility. Finally, Phase 3 focuses on building long-term strength and performance to prevent future injuries. We also integrate advanced techniques like dry needling, shockwave therapy, and Quantum Therapy when necessary.
Our modern clinic is conveniently located on East Coast Road. We are highly accessible and proudly serve patients from all surrounding neighborhoods, including Katong, Marine Parade, Bedok, Siglap, Joo Chiat, Mountbatten, and Tanjong Rhu. Whether you are an athlete seeking sports rehabilitation or an office worker dealing with postural pain, our clinic provides a comfortable, professional environment for your recovery.
Yes, our team consists of highly experienced, AHPC-registered physiotherapists who are trusted by over 500 patients. To make your recovery journey as seamless as possible, we offer direct insurance billing and partner with major providers, including Cigna, Allianz, and Doctor Anywhere. We are committed to helping you move better and live pain-free.
No, you do not need a doctor's referral to see our physiotherapists. However, if you are planning to claim your treatment through insurance, your insurance provider may require a referral letter.
Your initial consultation and assessment will typically take about 45 to 60 minutes. Follow-up treatment sessions usually last between 30 to 45 minutes, depending on your personalized recovery plan.
Please wear comfortable, loose-fitting clothing (such as activewear or gym clothes) that allows our physiotherapists to easily access and assess the injured area.
Yes, we offer direct insurance billing for your convenience. We partner with major insurance providers, including Cigna, Allianz, and Doctor Anywhere. Please bring your insurance card and any relevant medical documents to your first session.
Yes, our team consists exclusively of highly experienced, AHPC-registered physiotherapists. Our expert clinicians are trusted by over 500 patients to deliver safe, effective, and evidence-based care.
If your back pain involves muscles, tendons, ligaments, or movement issues, a physiotherapist is usually the best choice. At Ace Physio Sports, we focus on treating the root cause of the pain through targeted exercises and manual therapy to ensure long-term recovery, rather than just providing temporary adjustments.
Physiotherapy is highly targeted medical treatment, not a spa massage. While some deep tissue techniques or stretching might cause mild, temporary discomfort as we work through tight muscles or scar tissue, our goal at Ace Physio Sports is to relieve your pain, not cause it. We always adjust the pressure to your comfort level.
Most patients at Ace Physio Sports experience significant pain relief within their first 2 to 3 sessions. However, a full recovery plan for a sports injury or post-surgery rehabilitation typically takes between 6 to 12 sessions. During your first consultation, our clinical director will give you a clear, personalized timeline.
You should see a physiotherapist within the first 48 hours. While resting and applying ice is good for immediate swelling, delaying professional treatment can lead to stiffness, muscle loss, and improper healing. Early intervention at our East Coast clinic ensures you heal correctly and return to your sport faster safely.
Absolutely. "Text neck" and office-worker posture are some of the most common conditions we treat in Singapore. At Ace Physio Sports, we do more than just massage the tight muscles we perform a full ergonomic assessment, release the tension, and teach you targeted strengthening exercises to ensure the pain doesn't return the next time you sit at your computer.
"Runner's knee" is incredibly common among Singapore's active community. The pain is usually caused by muscle imbalances in your hips or poor running biomechanics. At Ace Physio Sports, our goal is never to tell you to "just stop running." Instead, we identify the exact mechanical flaw, treat the inflammation, and rebuild your strength so you can return to running pain-free.